As a company, we are a superior retail specialty supplier of fruit, produce, meat, dairy, and flowers. Our stores reflect an environment both visually appealing and totally committed to serving the individual needs of a discriminating clientele.
Our product, presentation, and people reflect the best the world has to offer regardless of time or season. We aspire to be perceived by our customers as the leader in our industry and the communities in which we invest and serve.
Quality: Each and everything we do must reflect the highest quality standards of cleanliness, freshness, variety, and customer service.
Customers: We are in the business to serve customers at a profit. Singularly, customer satisfaction is the most important responsibility we have to ensure long term success of the company.
People: Of paramount importance is our employee . . . their personal integrity, their pride in what they do, their willingness to be accountable, and the trust they have in their management.
Innovation: Our greatest challenge is to continually raise our customer’s expectations of the personal shopping experience.
- Clean floors and aisles throughout the store.
- Meticulously stocked shelves and table displays.
- Parking lots free of litter and abandoned carts.
- Stock areas neatly stacked and aisles free of clutter.
- Well-mannered, knowledgeable, and friendly employees.
- Special attention to all customers requests.
- Prompt and courteous counter and checkout assistance.
- Professional telephone etiquette.
- Consistently well dressed staff of service professionals.
- A unique, world-class variety of products and services.
- A fun shopping atmosphere where people consistently smile.
- A staff of professional employees capable of dealing effectively with problems and customer concerns.
- An uncompromised spirit of open and honest communication.
- A management staff dedicated to building strong teams and individuals.